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Are any of my payments refundable?

At American Marketing, we do not provide refunds. Our services are month-to-month and are built on delivering the expertise, resources, and execution required to create and manage ad campaigns that connect your business with potential customers.

When you sign up for our services, you are paying for exactly that—our expertise in building, optimizing, and improving your ad campaigns, as well as the ad spend required to showcase your message to the right audience.

While the vast majority of our clients achieve positive outcomes, there are rare cases where results may fall short of expectations. In these cases, the reasons are consistently outside of our control. For example:

 

Variables That May Impact Results

  1. Budget Constraints:
    Success in digital advertising is often influenced by your advertising budget. If you sign up for our $299 marketing system but are competing against businesses in your industry spending tens of thousands of dollars monthly, your results will naturally reflect the difference in investment. To achieve competitive results, your budget must align with the demands of your market.
  2. Negative Reputation:
    Poor online reviews or negative testimonials—either pre-existing or acquired during our services—can significantly affect customer trust and your ability to convert leads into sales. For example, in one case, we discovered that a client's top Google search result featured overwhelmingly negative reviews, something beyond the scope of our services to resolve.
  3. Lead Handling:
    Leads generated by our campaigns must be responded to promptly and professionally. Missed calls, voicemail-only setups, or delayed responses can result in lost opportunities, regardless of ad performance.
  4. Website Functionality:
    Outdated website designs, slow load times, unclear messaging, or broken functionality can discourage potential customers from engaging further with your business.
  5. External Factors Beyond Our Control:
    Market demand, seasonal trends, competition, and local economic conditions can also impact the success of your campaigns in ways that are beyond our influence.

 

Why Refunds Are Not Offered

  1. We Deliver Exactly What You Pay For:
    Our fees cover the creation, management, and optimization of your ad campaigns, as well as the ad spend required to advertise your message. These services are provided as promised, regardless of external results.
  2. Reasonable Expectations Are Critical:
    Effective marketing requires realistic expectations regarding the resources needed to compete successfully. While we aim to provide high-quality services at a low cost, results will naturally vary based on the level of competition and your investment. Just as you wouldn’t expect a fast-food meal to meet the standards of fine dining, your results will reflect the investment you make.
  3. Low-Cost Marketing Solutions:
    We focus on providing affordable, effective marketing solutions for small businesses. Adding guarantees or audits for variables outside our control would increase costs significantly and prevent us from maintaining the industry's lowest marketing prices.
  4. Time and Patience Matter:
    Marketing success takes time to build. Campaigns often need 60-90 days to generate measurable results. Premature judgments on performance hinder the ability to achieve your goals.

By focusing on open communication, realistic expectations, and collaboration, we set the stage for your success. However, due to the variables outside our control, refunds will not be provided once services are rendered.

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FAQ

Get answers to our frequently asked questions.

SEND AN EMAIL

We'd love to hear about your business and how we can help you thrive.

TALK TO US

Our phone operators are available 7 days a week, 24 hours a day.

VISIT US

Come and visit us, Mon. through Fri. at one of our convenient locations.

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MISSION

We find deep meaning and constant pleasure in converting average companies into competition-crushing, industry leading winners.

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923 Haddonfield Rd Suite 300
Cherry Hill, NJ 08002

MISSION

We find deep meaning and constant pleasure in converting average companies into competition-crushing, industry leading winners.